Great Richmond Rentals Reviews & Testimonials

Great Richmond Rentals is one of the few property management companies in the area that focuses exclusively on property management. Our staff of licensed real estate agents devote all of their time to managing our clients properties and are not distracted by trying to broker real estate. Read below what some of our customers have to say

Customer Reviews & Testimonials

“I am grateful to Great Richmond Rentals for many reasons. The owner’s portal is very useful.”
Jodi, Alabama, Client since 2011
“They work really hard for me, and they understand the court system. That’s important”
Elizabeth, Charles City. VA Client since 2012
“I only have one home under management. They are very professional. I would recommend them.”
Wayne, Richmond, VA Client since 2015
“They manage five properties for me. They have gone out of their way to help me. I know things are going to get done.”
Elizabeth, Fairfax, Client since 2014
“Great Richmond Rentals manages a lot of student housing for me, and I maintain 100% rental. We work well together.”
Jim, Maryland, Client for 10 years.
“They got someone moved into my property in one week — and it was a qualified tenant. Client portal works really well for me.”
Christopher, Richmond VA Client for one year
“Things seem to run themselves, really a seamless relationship, which works for me!”
LoTonya, Delaware, Client since 2010
“Great Richmond Rentals takes care of everything. It’s a high end property and I don’t worry about maintenance at all. The portal does make things easy.”
Prakash, South Carolina Client since 2016
“Their office staff is very helpful. I have multiple complexes so it’s great that vacancies are minimal.”
Edward,  Richmond Client since 2011
“They have turned a modest investment into a terrific investment. And, their fee is reasonable.”
Mike, Florida  Client since 2015
“I’m fairly new at this. I managed my first property myself. Not a good experience. They have taken the pain away.”
Joe, Richmond Client since 2015
“They understand the HUD process. It’s not easy, and I am maintaining 100% occupancy. They care about the property as much as I do, so I trust them.”
Jeff, Midlothian Client since 2012
Jaceri Property Services
Jaceri Property Services
15:27 10 Apr 18
We are a vendor for Great Richmond Rentals and work closely with the maintenance department. Pat Hill is our primary contact person. Her professionalism and follow-up is exemplary. She provides the detailed information we need to get the jobs done. We look forward to a long standing relationship with this company. Jaceri Property Services LLC
Charmaine Green
Charmaine Green
13:38 11 Apr 18
I love the grounds, floor plans and the kindness of the managenent team. Lynette Carpenter is very efficient and provides excellent customer service. It’s important to have an amazing experience even before you move into a property. It sets the tone of your habitation.
Brandii Green
Brandii Green
19:45 18 Sep 18
I absolutely love the positive energy of everyone that I've encountered at Great Richmond Rentals. Especially Mrs. Lynette Carpenter. When I went into the office to complete my paperwork, she was so helpful and patient. She took her time and explained every piece of paper to me. I was really happy that when I kept asking her to explain things to me that she didn't get aggravated with me. She was genuinely happy to help and for that I am greatful. I definitely have no problem with recommending Great Richmond Rentals to anyone looking for positive vibes and a place to call home.
Mery Worku
Mery Worku
16:59 18 Sep 18
My experience here at Perry Street Lofts has been very exceptional. The Landlord (Paul) worked with me and got me into a unit very fast. He also administered excellent service when first looking at the apartments. My request were taken care of fast once moved in and the maintenance crew handled my needs very well.
Taina Mitchell
Taina Mitchell
16:34 13 Feb 19
I Rent from Great Richmond Rentals. Dunstun Manor Apartments Located Richmond Virginia. I’ve been a residing here for almost 3 years. The property manager Lynette Carpenter is absolutely amazing she is really awesome. I recommend this place to friends and family. She is very caring and gets what ever issue you have done. We need more managers like Lynette carpenter
Rodshawn Taylor
Rodshawn Taylor
20:42 18 Sep 18
For this to be my first solo apartment, I'm loving it. And Lynnette Carpenter (Greater Richmond Rentals) just make it better at my landlord. She have great customer service & communication skills.
Jamilla Thomas
Jamilla Thomas
19:56 18 Sep 18
I really enjoy the atmosphere and the employee by the name of Lynnette Carpenter was extremely helpful! She has outstanding customer service and was able to give me all of the information that I needed! I would recommend her and Great Richmond Rentals to anyone.
Raina wright
Raina wright
14:40 17 Dec 18
I have lived at my property for 10 years. Don't listen to everything you see on the news. They have been good to me and my family and must say I love Pat who is head of maintenance and Craig who is no longer there but he was a sweetheart as well. Would tell anybody to go to KRS / great Richmond rentals
Rhonda Simmons
Rhonda Simmons
22:52 13 Feb 19
My experience I had with Lynette of Great Richmond Rentals was one that I will never forget. She is on top of her game. She returned my calls immediately and she gave me all the info I needed to apply for an Apartment. She was patient and understanding. If you are new to the area and want to feel welcomed please go see Lynette with Great Richmond Rentals!!!!
gelsson reyes
gelsson reyes
15:12 13 Feb 19
I had a really great experience. Sonia Walters of Great Richmond Rentals, Ashley Terrace Apartments. was awesome. She was extremely helpful and informative. It took a lot less time than expected to get approved and keys in hand and I'm very satisfied with the level of customer service that she provided. She has went above and beyond to make this move a smooth as possible. If you are in need of a new home or just shopping around I really recommend that you stop by Ashley Terrace Apartments and see Sonia Walters you won't be disappointed!
Kimberly Murphy
Kimberly Murphy
14:22 13 Feb 19
I live in Dunston Manor which is located in Richmond Virginia. Ever since I moved in, I have experienced nothing less than EXCELLENCE!! My property manager.. Mrs. Lynette Carpenter through (Greater Richmond Rentals) has made sure that our environment is clean and safe. Any maintenance request are answered promptly and with courtesy. I am so grateful to be a resident in this property! Thank you for all you do!
Gloria Chapman
Gloria Chapman
14:20 13 Feb 19
Great Richmond Rentals is an awesome Company. Lynette is one of the reasons that I Love this company. It is one of the best Property Management Companies around. Lynette really cares about the people that enters her office. I witnessed that when I was looking for an apartment. One of her tenants was in the office that day and she went above and beyond for both of us. Thank you Lynette for all of your Help!!!!!
Taina Mitchell
Taina Mitchell
14:36 13 Feb 19
I live in dunston manor apartments located I. Richmond Virginia. I’ve been a residing here for almost 3 years. The property manager Lynette Carpenter is absolutely amazing she is really awesome. I recommend this place to friends and family. She is very caring and gets what ever issue you have done. We need more managers like Lynette carpenter
Shantel Carpenter
Shantel Carpenter
13:00 13 Feb 19
I referred a friend to contact Lynette Carpenter at great Richmond rentals and they were really impressed and appreciative for all of her help. She was thorough and easy to talk to. Thanks again!
Troy Baker
Troy Baker
03:56 24 Aug 18
I had a huge problem with one of their properties that made it basically uninhabitable, but James was very helpful by letting me immediately switch to a new lease that was much, much more acceptable. Dealing with the maintenance and pest control was a bit of a hassle but eventually they made sure that everything at the new place was satisfactory which is much appreciated
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About Great Richmond Rentals

Great Richmond Rentals manages over 1200 rentals in the metropolitan Richmond area. Whether a rental is in an affordable neighborhood or a high end one, we bring the same passion to each of our clients; that passion is to help owners manage their properties efficiently and maximize the return on their investments. We can help you fill your vacancies, reduce turnovers and maintain your properties to protect your investment.

If you are searching for a Richmond property management company that sees the business from an owner’s point of view, give us a call. We will be happy to discuss with you how we can help you meet the financial goals you have for your rental properties.

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